Terms & Conditions

Delivery Policy

If the recipient is not at the delivery address, we will leave the flowers in a safe location and notify the recipient. If there is no safe place to leave the flowers, a fee will apply for re-delivery.

Product Substitutions

As we are working with natural products, substitutions may be required due to seasonal availability. We will always endeavour to provide the best quality and value.

Returns & Refunds

We believe you will be very happy with your order and do not offer returns or refunds. Please contact us within 24 hours of delivery if you have any concerns about your order.


If any mistake is made in your order, cancellation or alteration requests must be made at least 24 hours before delivery time.

Privacy Policy

By using this website you are agreeing to our Terms & Conditions. We respect your privacy and will not share, sell or trade your personal information. Any details collected will only be used to fulfil your order.

If you wish to remove your past order history and information from the database, contact us.